Kezava Navigate
Colonoscopy Prep
No More Missed Preps. No More Chasing Patients
Imagine canceling a third colonoscopy in one day because patients simply misunderstood preparation instructions. It’s not just frustrating. It means wasted resources, delayed care, and hours of rescheduling work for an already overwhelmed staff.
By integrating with your EMR, Kezava Navigate identifies scheduled patients and automates personalized, multi-channel outreach–ensuring every patient arrives prepared and stays engaged throughout their care plan.
No More Missed Preps. No More Chasing Patients
Imagine canceling a third colonoscopy in one day because patients simply misunderstood preparation instructions. It’s not just frustrating. It means wasted resources, delayed care, and hours of rescheduling work for an already overwhelmed staff.
By integrating with your EMR, Kezava Navigate identifies scheduled patients and automates personalized, multi-channel outreach–ensuring every patient arrives prepared and stays engaged throughout their care plan.
Why It Matters?
Patients miss appointments, arrive unprepared, or drop off after discharge. Not because they don’t care, but because navigating healthcare is hard.
Studies show that approximately 20% of patients arrive unprepared for colonoscopy procedures.
Behind every cancellation is:
$3,000+ lost per procedure slots and unused OR time*
Staff tied up in repetitive, manual patient outreach
Patients left frustrated, and waiting longer post discharge
Challenges
For Patients
- Complex bowel preparation instructions that are easy to misunderstand
- Confusing dietary restriction timelines and medication management
- Limited support when questions arise during preparation
- Anxiety about the procedure and preparation process
- Frustration when having to repeat uncomfortable preparation
For GI Teams
- Hours spent on manual outreach calls that go unanswered
- Last-minute cancellations creating schedule gaps
- Repetitive explanation of preparation instructions
- Limited resources for patient follow-up
- Difficulty tracking which patients need additional support
For Healthcare Organizations
- Underutilized endoscopy suites and equipment
- Lost revenue from canceled procedures
- Increased liability from delayed screening and diagnosis
- Lower patient satisfaction scores
- Extended screening backlogs
How It Works
Patient Identification
KezavaNavigate automatically identifies newly scheduled colonoscopy patients through EMR integration and initiates the engagement process.
Personalized Communication Plan
The system creates a tailored communication schedule based on procedure date, prep type, and patient demographics.
Preparation Guidance
Starting 7 days before the procedure, patients receive precisely timed instructions about diet, medications, and bowel preparation.
Active Monitoring
Two-way messaging allows patients to report issues or ask questions, with automated escalation to staff when needed.
Day-of Support
Final instructions and reminders ensure patients arrive on time and properly prepared, with seamless handoff to the clinical team.